Billing Terms & Conditions
Billing Terms and Conditions
Last updated: August 14, 2026
This page explains how billing works when you shop with TrustedBike. Placing an order means you agree to the terms below.
Payment Methods We Accept
TrustedBike accepts all major credit and debit cards, including:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Mastercard
- PayPal
- Shop Pay
- Visa
Whichever method you choose must be valid and fully authorized at checkout, or we won't be able to fulfill your order.
Order Payment Process
Once you place your order, your payment is first preauthorized and the payment amount is held. Within a few hours of the order being placed, after the order is confirmed and our team has begun processing it, your payment method is then charged the full amount. You are sent an order confirmation email as soon as the order is placed.
Pricing
Prices are listed in USD. Sales tax is applied only to orders shipping to Texas as per our sales and use tax obligations, and shipping is free to the contiguous US.
Payment Data Security
All transactions are securely processed through encrypted, PCI-compliant payment systems. We do not store your full card details on our servers. Your payment information is handled entirely by our third-party payment processor.
If You Spot a Billing Mistake
Email us at support@trustedbike.com as soon as possible with your order number and a short description of what looks wrong, and we'll look into it. Confirmed errors before the product ships are corrected promptly. If the product has already shipped, it may be subject to return shipping fees or possible restocking fees depending on the issue, as stated in our Refund Policy.
No Subscriptions
Every TrustedBike purchase is a single, one-time charge - we don't run subscriptions or recurring billing.
Chargebacks
Notice a charge you don't recognize? Reach out to us at support@trustedbike.com first, as most issues get resolved faster that way than through a bank dispute, and we are willing to work with you to ensure a fair resolution.
Contact
Email: support@trustedbike.com
Phone: +1 (469) 809-6573