+1 (469) 809-6573
Last updated: June 2025
Who We Are
TrustedBike ("we," "us," or "our") operates trustedbike.com. This Privacy Policy describes how we collect, use, and protect information when you visit our website or make a purchase.
Information We Collect
When you browse our site, we may collect certain non-personal technical information automatically, including your IP address, browser type, pages visited, and time spent on the site. This information is used to improve site performance and user experience.
When you place an order, we collect the personal information necessary to process and fulfill it, including your name, email address, shipping address, phone number, and payment information. Payment details are processed through encrypted third-party payment processors. We do not store your full card number on our servers.
If you contact us via email or phone, we retain a record of that communication to help resolve your inquiry.
How We Use Your Information
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies
Our website uses cookies — small text files placed on your device — to enable core functionality such as the shopping cart, session management, and site analytics. You can configure your browser to refuse cookies, but doing so may affect the functionality of certain parts of the site.
Third-Party Services
We use third-party services to operate our store, including payment processors, shipping carriers, and analytics providers. These services may have access to certain personal data as necessary to perform their functions. They are not permitted to use your information for any other purpose.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.
Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To make a request, contact us at sales@trustedbike.com.
Contact
TrustedBike
Email: sales@trustedbike.com
Phone: +1 (469) 809-6573